Contract Manufacturing FAQs

 

White Label FAQs


Minimum Order Quantity

A MOQ depends on the product you require and the packaging it is bottled into. Contact us for more information.

 

There is no minimum order quantity.


Lead Time

Contract manufacturing lead time (or turnaround time) is between 2-4 weeks upon confirmation of your order. The entire process from the initial product consultation to finished product is generally 6 weeks. Please note we do prioritize clients with highly perishable products.

 

Orders will be shipped within 48 hours of confirmation.


SHIPPING

 

We can arrange shipping Australia-wide at an additional cost. An estimate will be given upon confirmation of your order. Orders can be collected directly from our facility or made available to your elected transport company.

 

Packaging

We can package into a range of bottles, jars & pails, and cap with your choice of lid color. We can suggest economical packaging solutions, but ultimately the choice is yours. Most products are packaged into cardboard boxes with dividers (generally in units of 6 or 12).

 

Products are already made and packaged into a specific sized jar and coloured lid. This depends on the product. Unfortunately you are not able to request different jar sizes or lid colors.


Additives & Preservatives

 

We do not use any artificial additives or preservatives. We use all natural ingredients in all products we manufacture. We source Australian ingredients where possible, only using imported ingredients when absolutely necessary.

 

ordering

  1. The first step making contact with us to ensure that we can manufacture the product you have in mind.

  2. Next, we supply you with a confidentiality agreement, and request samples of the product along with your recipe.

  3. We then undertake a product consultation service, more details on this is outlined below.

  4. Upon completion of us making samples, we then send them to you for approval along with a production costing.

  5. Finally, you can place an order for your product to be manufactured. We will work with you to organize freight.

 

Simply contact us for our latest price-list and you can order either over the phone, or by emailing us.


product consultation service

Our product consultation service is the process of re-creating your product with your recipe in our facility. During this process we are confirming we can manufacture your product to your standards, as well as doing an accurate production costing. We also calculate all the legally required label data for you.

This service attracts a fee of $250+GST for the first product, and $150+GST for any additional products. When you’re happy with the samples we produce and place an order with us, your first invoice will be credit any product consultation service fees we previously charged.

 

The product consultation service does not apply to white labelled products.

We will supply you with all the legally required label contents, included nutritional panel data & country of origin details.


 
Name *
Name
Product Category *
Which of the following best describes your product?
Other:
Ingredient Considerations *
Does your product contain any of the following allergens or high risk ingredients? Currently our facility does not process these ingredients, however we may be able to assist in finding an alternative.